The agreement between you and BandVolt.

The BandVolt service (the "Service") is operated by BANDVOLT LTD (a private limited company registered in England and Wales, company number 17249811), whose registered office is at 82A James Carter Road, Mildenhall IP28 7DE, England ("we", "us", "our").

These Terms of Service (the "Terms"), together with our Privacy Policy , our Cookie Policy , our Acceptable Use Policy , our Data Processing Addendum , and any plan or feature-specific terms we present to you in-product, form the entire agreement between you and us about your use of the Service. A current list of our sub-processors is published at /sub-processors . If there is a conflict between these Terms and another document we publish, these Terms prevail unless the other document says otherwise.

You can contact us at any time at [email protected]. Legal notices should be sent to [email protected] and to our registered office address above.

These Terms also apply, to the extent relevant, to anyone who accesses our marketing website at https://bandvolt.com, listens to content via a Public Share link without registering an Account, or otherwise uses parts of the Service that do not require sign-in ("Visitors").

Visitors may use those features for personal, non-commercial listening and viewing only. You must not scrape, bulk-download, reverse-engineer, or circumvent technical limits. Content accessed via Public Shares is uploaded by Band Members; if you believe it is unlawful or harmful, report it to [email protected]. Our Privacy Policy explains how we process technical data (such as IP address and browser type) when delivering share links. Disclaimers and limitations in sections 19 and 20 apply to Visitors to the extent permitted by law.

• "Account" means the individual user account you register to access the Service.
• "Band" means a workspace created on the Service to which one or more users (the "Band Members") belong. Each Band has one Owner, optional Admins, and Members.
• "Subscription" means a paid plan or paid add-on associated with a Band.
• "Paying Member" means the Band Member whose payment method funds a Subscription.
• "User Content" means anything you upload, post, generate or otherwise make available through the Service, including audio files, stems, mixes, lyrics, artwork, comments, notes, files, financial entries, receipts and metadata.
• "Collaborator" means a user invited to a specific song but who is not a full Band Member.
• "Public Share" means a song or collection made accessible by a public share token to people who do not need an Account.

You must be at least 16 years old to register an Account. If you are under 16, you must not use the Service or create an Account. See section 24.

You must provide accurate registration information and keep it up to date. You are responsible for all activity on your Account, for keeping your authentication credentials confidential, and for notifying us promptly at [email protected] if you suspect unauthorised access. Authentication is provided by Clerk (clerk.com) as our processor — we do not see or store your password.

One natural person may not maintain more than one Account except with our prior written consent. You may not allow another person to use your Account or transfer it to anyone else. Accounts are personal to you; the Band itself, not the Account, is the unit to which Subscriptions and User Content belong.

We may refuse, suspend, or close any Account at our discretion in accordance with section 17 (Suspension and termination).

The Service lets bands collaborate on songs by uploading audio (mixes and stems), leaving timestamped comments, organising songs into collections and setlists, managing events, tracking shared income and expenses, sharing files within a Band, and using analysis features such as Mix Health (on-demand technical analysis of mix audio) and AI features such as the Mix Summary, subject to Volts metering and plan limits. A summary of features and limits is published on our website and in-product; we may add, modify, or remove features over time.

Mix Health is a user-triggered technical guide: when you run a health check on a mix version, we analyse that audio server-side to produce a quality score, criterion breakdown, and rule-based guidance. It does not use generative AI. Results are for release-readiness feedback only — they are not professional mastering advice and are not a substitute for your DAW or a distributor's official delivery specifications. Each check spends Volts from your Band's balance when analysis runs.

We provide the Service on a continually evolving basis. We do not guarantee that any particular feature will remain available indefinitely, but we will give reasonable advance notice of material reductions in functionality on a paid plan where reasonably possible.

The Service is provided as a hosted online service. We do not provide professional audio engineering, legal, financial, or tax advice; Mix Health and similar tools provide technical feedback only; tools for tracking band finances are organisational aids only and are not a substitute for proper accounting or tax advice.

A Band is a workspace shared among its Members. Each Band has one Owner. Owners may appoint Admins and add or remove Members. Owners and Admins can change Band settings, manage members, upload and delete content, and (subject to billing rules) manage the Band's Subscription. Members can upload and comment on content according to the permissions configured for the Band.

When you create a Band, you act on behalf of that Band and you confirm you are authorised to do so. Where these Terms create obligations relating to a Band's content or Subscription, those obligations bind each Band Member to the extent of that member's role and activity. Where rights are granted to us in relation to User Content belonging to a Band, each Member who contributed that content grants those rights.

Ownership of a Band can be transferred to another Member from within the Service. If a Band Owner leaves, the Service may automatically promote another Member to Owner; if that is not possible, the Band and its content may be archived and ultimately deleted in line with section 18.

Collaborators invited to a single song receive access only to that song and associated mixes, stems, and comments — not to the Band as a whole. They must also accept these Terms before accessing the Service.

You retain all ownership rights in your User Content. Nothing in these Terms transfers ownership of your songs, lyrics, recordings, performances, artwork, or other intellectual property to us.

To allow us to operate the Service for you, you grant us a worldwide, non-exclusive, royalty-free, sub-licensable (only to our service providers acting on our behalf) licence to host, store, copy, transmit, encode, transcode, cache, compute waveform peaks for, display, perform, distribute and otherwise process your User Content. This licence is limited to the purposes of:

• providing the Service to you and the people you share content with;
• making your User Content available to the Band Members, Collaborators, and Public Share recipients you designate;
• performing technical operations such as backups, redundancy, indexing, and generating preview / waveform / transcoded representations;
• generating product features that operate on your User Content at your request (for example, Mix Health analyses mix audio you choose to check, and the AI Mix Summary processes comments you and your collaborators have written on a mix — see sections 4 and 7);
• complying with law and enforcing these Terms.

The licence ends when you delete the relevant User Content, except that (a) we may retain backup copies for a reasonable period until they are overwritten in the ordinary course, and (b) where you have shared content with others, copies they have lawfully retained are not within our control.

We do not use your User Content to train generative AI models and we do not sell your User Content. Mix Health analyses mix audio on our servers only and does not use generative AI. Comments you submit to the AI Mix Summary feature are sent to our AI sub-processor only to generate that summary; see section 7.

You represent and warrant that you own or have all necessary rights, licences, consents, and permissions to upload your User Content and to grant us the licence above, including any rights of co-writers, performers, producers, sample clearance owners, sync rights holders, and any individuals identifiable in recordings or images. You are responsible for keeping your own backup copies of anything irreplaceable.

Content rights hierarchy. (1) You retain copyright in your uploads. (2) The licence in this section continues while your User Content remains in a Band workspace. (3) If you leave a Band, your uploads generally stay in the Band and you are disassociated from display where practicable; erasure requests are handled subject to the Band's legitimate interest in workspace integrity and other Members' rights — see section 18 and our Privacy Policy. (4) If you delete User Content, the licence ends except for backup copies as stated above. (5) On termination, licences for content already shared with other Members, Collaborators, or Public Share recipients survive as needed to continue providing the Service to them.

The Service offers AI-assisted features (currently the "AI Mix Summary") that process User Content you choose to submit to them, subject to Volts metering. When you trigger such a feature, the relevant content (for the Mix Summary: discussion comment text and associated metadata such as timestamps and vote counts) is transmitted to our AI sub-processor (currently OpenAI) under a data-processing agreement which prohibits the sub-processor from using your inputs or outputs to train its general-purpose models. AI outputs are labelled as AI-generated in the product. AI Mix Summary is a limited-risk AI feature under the EU AI Act.

AI outputs are generated automatically and may be inaccurate, incomplete, or otherwise unsuitable for your purpose. You are responsible for reviewing AI outputs before relying on them and for any decisions you make based on them. We make no representation that any AI output is original or free of similarity to third-party works. AI outputs do not constitute professional advice.

Subject to applicable law and to the rights of others, as between you and us, you may use AI outputs generated for your Band in accordance with these Terms. You may not use the Service or its AI features to develop a competing product, to generate content that violates our Acceptable Use Policy , or to circumvent any usage limits.

AI Mix Summary and Mix Health use a shared Volts balance per Band. Each feature spends Volts when it runs (for example, one Volt per Mix Summary when OpenAI generates new text; five Volts per Mix Health check). Basic and Premium tiers receive different included Volt allotments per billing or anniversary period, as shown in the product. Included Volts reset at the start of each new period; they do not roll over.

You may purchase additional Volts for a Band as a one-time pack (currently 100 Volts for £4.99, subject to change with reasonable notice). Purchased Volts are credited to that Band only, are consumed after the included allotment for the current period is exhausted, do not expire when the period resets, and are not transferable to another Band or Account. Any band member may start a Volt pack purchase for their Band. We may change pack size, price, or availability with reasonable notice.

Public sharing limits apply by tier: Basic bands may have at most three active song public links at a time; collection public sharing requires Premium. We may change sharing limits with reasonable notice.

You can choose to make a song or collection publicly accessible by generating a share token. Anyone with the link can listen to the shared content without an Account. The Service identifies the originating Band and song or collection metadata (such as title and artwork); individual contributor usernames are not shown on Public Share pages. By generating a Public Share you confirm you have the right to make that content public and that you are responsible for its distribution. You can revoke a share token at any time, but content that has already been accessed or copied is not within our control.

Public sharing limits apply by tier: Basic bands may have at most three active song public links at a time; collection public sharing requires Premium. We may change these limits with reasonable notice.

Your username and your Band's name may appear to other registered users of the Service in the contexts you would reasonably expect (for example, on comments you post, in member lists, in activity timelines, and in notifications). Choose your username accordingly.

You must comply with our Acceptable Use Policy , which is incorporated into these Terms by reference. Without limiting it, you must not use the Service to:

• upload, store, or share content that infringes any intellectual property right, right of privacy, publicity, moral right or other right of any person;
• upload, store, or share content that is unlawful, defamatory, fraudulent, harassing, threatening, hateful, sexually exploitative of minors, encourages terrorism or violence, or is otherwise objectionable;
• upload viruses, malware, or any code designed to disrupt or gain unauthorised access to any system or data;
• attempt to probe, scan, or test the vulnerability of the Service or breach any security or authentication measure;
• reverse-engineer, decompile or otherwise attempt to derive the source code of the Service except to the extent that this restriction is prohibited by applicable law;
• use any automated means (bots, scrapers, crawlers) to access the Service or to extract data, except as expressly permitted by us in writing;
• resell or commercially exploit the Service except as a Band of your own;
• use the Service in a manner that could damage, disable, overburden, or impair it, or interfere with any other user's use of it;
• use the Service in violation of any sanctions, export control, or anti-bribery law (see section 21).

We may, but are not obliged to, monitor or review User Content. We may remove, disable access to, or refuse to publish any User Content we reasonably consider to violate these Terms or the law, or that may expose us or our users to liability. We may also act on third-party complaints, including via the takedown process described in section 10.

We respect the intellectual property rights of others and expect you to do the same. If you believe that material on the Service infringes your copyright or other intellectual property right, please send a written notice to [email protected]. As the person submitting the notice, you must provide:

• your name, address, telephone number, and email address (contact details for the notice, not your BandVolt Account profile);
• a description of the work you claim has been infringed;
• the URL or other sufficient information for us to locate the allegedly infringing material on the Service;
• a statement that you have a good-faith belief that the use is not authorised by the rightsholder, its agent, or the law;
• a statement, under penalty of perjury (or the equivalent in your jurisdiction), that the information in the notice is accurate and that you are the rightsholder or authorised to act on the rightsholder's behalf;
• your physical or electronic signature.

On receipt of a complete notice we will take such action as we consider appropriate, which may include removing or disabling access to the allegedly infringing material and notifying the user who uploaded it. We may forward your notice (including your contact details) to that user. We will terminate the Accounts of users who are determined to be repeat infringers.

If you believe material has been wrongly removed, you may submit a counter-notice to the same address containing equivalent identifying information, the material concerned, a statement (under penalty of perjury or equivalent) that you have a good-faith belief the material was removed in error, and your consent to the jurisdiction of the courts of England and Wales.

Some features of the Service require a paid Subscription tied to a Band (for example, the Premium tier and the storage add-on). Subscriptions are sold per Band, not per Member. Current plans, prices, and inclusions are shown on our pricing page and at checkout; the description displayed at checkout is what you are buying.

Payments are processed by Stripe, Inc. on our behalf. By subscribing, you also agree to Stripe's applicable terms. We do not see or store your full payment card number. You authorise us, via Stripe, to charge your nominated payment method for the Subscription you select and for any add-ons you purchase, on the relevant renewal cycle (monthly or yearly).

Subscriptions renew automatically at the end of each billing period at the then-current price until cancelled. You can cancel any time before the next renewal from the in-app billing area; cancellation takes effect at the end of the current paid period and your Band retains paid features until then.

Prices are exclusive of taxes unless stated. Where required by law, we (or Stripe) will charge applicable VAT, GST or sales tax in addition to the listed price; the amounts will be shown to you before you confirm payment.

We may change Subscription prices and the features included in a plan. We will notify the Paying Member at least 30 days in advance of any price increase or materially adverse change taking effect at the next renewal. If you do not wish to accept the change you can cancel before it takes effect; continued use after the change takes effect constitutes acceptance.

The Paying Member is responsible for keeping a valid payment method on file. If a payment fails, a grace period of approximately 30 days applies. During the grace period we will notify the Paying Member, retain the paid tier's features in the Band, and display in-product warnings. If the payment failure is not resolved before the grace period ends, the Band will be downgraded to the free tier and the consequences set out in section 14 will apply.

Paying Member responsibilities. Each Band has at most one Paying Member at a time (the user whose payment method funds the Subscription). The Paying Member must cancel the Subscription (effective at the end of the current paid period) before leaving the Band or deleting their Account. Owner and Admins cannot remove the Paying Member while an active Subscription remains. If the Paying Member deletes their Account without cancelling first, any active Subscription for that Band is cancelled. After cancellation, another Member may subscribe; the Band retains paid features until the end of the current period, then downgrades per section 14.

Renewal reminders and easy exit. For consumer Subscriptions we will email the Paying Member at least seven (7) days before each auto-renewal, stating the renewal date, the amount to be charged (including any discount or promotion applied to your subscription), and how to cancel. You can cancel from the in-app billing area (Stripe customer portal) or by emailing [email protected]. Before you confirm a new paid Subscription, the in-app billing area shows the plan, price, billing interval, auto-renewal terms, and links to sections 11–13 of these Terms immediately before you are redirected to our payment provider (Stripe) to enter payment details.

If you are a consumer based in the United Kingdom or the European Economic Area, you have a statutory right under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (UK) or your local implementation of the EU Consumer Rights Directive to cancel a paid Subscription within 14 days of entering into it, without giving a reason.

The Service is supplied as digital content. By starting your paid Subscription you expressly request that we begin supplying the digital content immediately during the 14-day cancellation period and you acknowledge that, as a result, you will lose your right to cancel the contract once we have begun supplying the digital content (which happens as soon as you can access the paid features). You must confirm this request separately at checkout before payment. For any unused portion you may still cancel in line with section 11.

Protective fallback. If a court or regulator determines that the digital-content waiver above does not apply to your Subscription, your statutory 14-day cancellation right remains available and you may receive a pro-rata refund for the unused prepaid portion after deducting the value of the Service already supplied during the cancellation period.

Nothing in these Terms affects your non-excludable statutory rights, including rights to a refund or remedy where the Service is not as described, not of satisfactory quality, or not fit for purpose under the Consumer Rights Act 2015 (UK) or equivalent local law.

To exercise any cancellation right, contact us at [email protected] with your Account email and the Band concerned.

Except where required by your non-excludable statutory rights (see section 12) or where we choose to offer one as a goodwill gesture, all Subscription fees are non-refundable, including for partial periods, unused features, accidental renewals, or Bands you stop using. We will, however, consider refund requests on a case-by-case basis where a payment was clearly made in error (for example, a double charge by Stripe).

Volt pack purchases are non-refundable. Once credited to a Band, purchased Volts cannot be refunded, transferred to another Band, or converted to cash, except where required by your non-excludable statutory rights.

Each plan has a storage limit. If the Band's usage exceeds the limit (for example, after a downgrade or after a storage add-on is cancelled), automated enforcement may permanently delete files until the Band is within the new limit. Deletions are typically applied oldest-first or in another product-defined order. Deleted files cannot be recovered; the recycle bin and similar retention windows do not override enforcement-driven deletion.

Premium-only capabilities cease to apply on downgrade, including external song Collaborators (who are not Band Members), collection public sharing, unlimited active song public links, and the higher Premium included Volt allotment. External song Collaborators are automatically removed from songs in a downgraded Band and lose access. Collection public share links are revoked; active song public links may be reduced to the Basic-tier limit. Your included Volt allotment resets to the Basic tier for the new period; purchased Volts already credited to the Band are not removed by downgrade alone. Previously generated Mix Health results and AI Mix Summaries may remain viewable where the product allows. We will notify the Band of the downgrade and its effects in-product and by email to the (former) Paying Member.

The Service may also restrict access where one user holds active memberships in more than one free-tier Band. In that case the most recently joined free Band is treated as primary and access to the others may be restricted (with the option to upgrade or leave from within the Service).

We strongly recommend you keep your own copies of any User Content that is irreplaceable.

We aim to keep the Service available 24/7 but we do not guarantee uninterrupted or error-free operation. The Service may be unavailable from time to time for planned maintenance, urgent fixes, third-party outages, or events outside our reasonable control.

We may modify, replace, or discontinue the Service or any feature at any time. Where reasonably practicable we will give Paying Members of affected Bands reasonable advance notice of material adverse changes. If we discontinue a paid feature you have prepaid for and offer no comparable replacement, we will provide a pro-rata refund of the unused portion as your sole and exclusive remedy.

The Service uses a number of third-party providers to operate (including, today: Clerk for authentication, Stripe for payments, Cloudflare for object storage and content delivery, our cloud hosting provider for the API and database, our email provider for transactional email, and OpenAI for the AI Mix Summary feature). A current list is maintained in our Privacy Policy . When you use a third-party service that has its own terms, those terms apply to your use of that service in addition to these Terms.

The Service may also let you reach websites or content operated by others. We do not control them and are not responsible for them.

You may stop using the Service at any time. You may delete your Account from the Service's account settings or by emailing [email protected]. Deleting your Account does not by itself cancel a Subscription paid by you for a Band — please cancel the Subscription separately first.

We may suspend or terminate your Account, a Band's Subscription, or your access to the Service (in whole or in part) immediately and without prior notice if we reasonably believe that:

• you have materially breached these Terms or our Acceptable Use Policy;
• your use of the Service exposes us, you, or others to legal risk;
• a payment you owe us is overdue and not resolved within the grace period;
• we are required to do so by law, court order, or a binding direction from a regulator or sanctions authority;
• there is suspected fraud, abuse, security risk, or other emergency requiring us to act to protect the Service or its users.

Where it is appropriate and lawful to do so we will tell you what has happened and how to put it right. If we terminate your Account for cause, we are not required to refund any fees.

Sections of these Terms that by their nature should survive termination (for example, User Content licences for content shared with others before termination, disclaimers, limitations of liability, indemnities, dispute resolution and governing law) survive.

When you delete a piece of User Content, it is moved to the recycle bin for approximately 30 days, after which it is permanently deleted from active systems (subject to overwriting of routine backups in the ordinary course). When you delete an Account, we will delete or anonymise the personal data associated with that Account within approximately 30 days, except where we are required or permitted by law to retain it for longer (for example, billing and tax records, fraud prevention, or legal claims). See our Privacy Policy for more detail.

Where you are a Member of a Band but not the Owner, deleting your Account does not delete the Band or content uploaded to it by other Members. We will disassociate your User Content from your Account in a way that is consistent with the Band's integrity and other Members' legitimate interests. Your copyright in content you uploaded remains yours; erasure requests under data-protection law are handled subject to those interests and our Data Processing Addendum where your band acts as controller of third-party data you uploaded.

When an Owner permanently deletes a Band, any unused purchased Volts for that Band are forfeited. They cannot be transferred to another Band or refunded. The Service will warn Owners before deletion when purchased Volts remain.

To the maximum extent permitted by law, and subject always to section 20, the Service is provided "as is" and "as available", without representations, warranties or conditions of any kind, whether express or implied (including any implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, non-infringement, or that the Service will be uninterrupted, secure, or error-free).

We do not warrant that AI-generated outputs will be accurate, complete, original or fit for any particular purpose; that User Content you store will not be lost, corrupted, or deleted; or that the Service will meet your specific requirements. You are responsible for keeping your own backup copies of anything irreplaceable and for evaluating whether the Service is suitable for your needs (see also section 14).

Nothing in these Terms limits or excludes our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; (c) any other liability that cannot be limited or excluded under applicable law. If you are a consumer, nothing in these Terms limits or excludes your statutory rights under the Consumer Rights Act 2015 (UK) or equivalent local law.

Subject to the paragraph above, and to the maximum extent permitted by law, neither party is liable to the other for:

• loss of profits, revenue, business, contracts, anticipated savings, or goodwill;
• loss of opportunity;
• any indirect, special, incidental, consequential, exemplary or punitive damages or losses, including indirect or consequential loss or corruption of data, in each case whether or not foreseeable and whether arising under contract, tort (including negligence), breach of statutory duty, or otherwise.

Direct loss of or damage to User Content caused by our breach of these Terms is not excluded by the list above, but is subject to the monetary cap in the next paragraph. You remain responsible for keeping your own backup copies of User Content.

Subject to the carve-outs at the start of this section, our total aggregate liability to you arising out of or in connection with these Terms and your use of the Service, whether under contract, tort (including negligence), breach of statutory duty, or otherwise, shall not exceed the total amount paid by or on behalf of you to us in the twelve (12) months immediately preceding the event giving rise to the claim (which may be nil if you have not paid for a Subscription in that period).

You agree that the limitations and exclusions in this section reflect a reasonable allocation of risk and that the price of the Service has been set in reliance on them. Each provision of this section operates separately; if any is held unenforceable, the remaining provisions continue in force.

If you use the Service other than as a consumer, you agree to indemnify and hold us (and our directors, employees and agents) harmless from and against any third- party claims, losses, damages, liabilities, costs and expenses (including reasonable legal fees) arising out of or in connection with: (a) your User Content; (b) your breach of these Terms, the Acceptable Use Policy or applicable law; or (c) your infringement of any third-party right.

You represent and warrant that you are not located in, ordinarily resident in, or organised under the laws of, any country or territory subject to comprehensive UK, UN, EU or US sanctions, and that you are not on any UK, UN, EU or US restricted-party list. You will not use the Service for any purpose prohibited by applicable export-control, sanctions, or anti-money-laundering laws, nor for bribery or corruption.

Neither party is liable for any failure or delay in performing its obligations under these Terms (other than payment obligations) to the extent caused by events outside its reasonable control, including acts of God, war, terrorism, civil unrest, government action, epidemic or pandemic, labour dispute, failure of public infrastructure or upstream provider, network or power failure, or denial- of-service attack.

We may amend these Terms from time to time. If an amendment is material we will give you reasonable advance notice (typically at least 30 days) by email to the address associated with your Account and/or by an in-product notice, and we will update the "Last updated" date at the top of this page. Non-material changes (for example, clarifications, fixing typos, or reflecting feature releases) take effect when posted.

If you do not agree with a material change, your remedy is to stop using the Service and cancel your Subscription before the change takes effect. Continued use after the change takes effect constitutes acceptance.

The Service is not directed at anyone under 16 and must not be used by them. We do not knowingly collect personal data from anyone under 16. If we learn that an Account was created by someone under that age, we will close the Account and delete associated personal data.

Users aged 16 to 17 may still be minors under local law. We do not target the Service at minors, and we apply privacy-minded defaults for all users (for example, bands are private by default, Public Shares are opt-in, and we do not use behavioural advertising or profile users for marketing).

If you believe someone under 16 has provided us with personal data, please contact us at [email protected] and we will take steps to delete it.

If you use the Service in the course of a trade, business, craft or profession, you are not a "consumer" for the purposes of consumer-protection law and you accept that some consumer protections (including some cooling-off rights) do not apply to you. Where these Terms distinguish between consumers and businesses, that distinction applies accordingly.

We will give you notices under these Terms by email to the address associated with your Account or by an in-product notice. You will give us notice by email to [email protected], with formal legal notices also sent in writing to our registered office set out in section 1.

Entire agreement. These Terms (with the documents they incorporate) are the entire agreement between you and us about the Service and supersede any prior agreement or understanding on the same subject. You agree that you have not relied on any statement, representation, or warranty that is not set out in these Terms.

Severability. If any provision of these Terms is held to be unlawful, void, or unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force.

No waiver. A failure or delay by either party to enforce a right under these Terms is not a waiver of that right.

Assignment. You may not assign or transfer these Terms or any rights under them without our prior written consent. We may assign or transfer these Terms (in whole or in part) to a successor in connection with a reorganisation, merger, sale of assets, or similar transaction, provided your rights are not materially reduced.

No third-party rights. A person who is not a party to these Terms has no right under the Contracts (Rights of Third Parties) Act 1999 (UK) to enforce any of them.

Relationship. Nothing in these Terms creates a partnership, agency, joint venture, or employment relationship between you and us.

These Terms and any dispute or claim arising out of or in connection with them or their subject matter (including non-contractual disputes or claims) are governed by the laws of England and Wales.

You and we both agree that the courts of England and Wales have exclusive jurisdiction to settle any such dispute or claim, except that if you are a consumer (a) you may also bring proceedings in the courts of the country in which you are resident, and (b) nothing in this section deprives you of the protection of any mandatory law of that country.

Before starting court proceedings, we ask that you contact us first at [email protected] so that we can try to resolve the dispute informally. If you are a consumer in the United Kingdom or the European Economic Area and we cannot resolve a dispute, you may be able to refer it to an alternative dispute resolution provider; we are not at present subscribed to any specific ADR scheme but will let you know if that changes.

Questions about these Terms? Get in touch:

• General: [email protected]
• Legal notices and disputes: [email protected]
• Privacy / data-subject requests: [email protected]
• Abuse reports: [email protected]
• Copyright complaints: [email protected]
• Post: BANDVOLT LTD, 82A James Carter Road, Mildenhall IP28 7DE, England